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Delivery within 5-6 working days - We pay all duties

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Terms and Conditions

The following document outlines the Terms and Conditions for the next website.
Terms and Conditions Correct as of

If you use this publication and create an account, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use nextdirect.com only with involvement of a parent or guardian. Next reserves the right to refuse to supply any individual or company, to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion. We may combine the information you give us with information from other companies and use it to improve and personalise our services, content and advertising. This may also be done on a reciprocal basis. And from time to time, we make portions of our customer list available to carefully screened companies so that they can contact you with offers and information by mail, telephone, email or otherwise. If you do not want your name and mailing details made available, no longer want to receive a Next catalogue or wish to alert us to duplicate mailings, please call us on our helpline number or email marketing@next.com Next is committed to respecting your privacy. An electronic copy of each order is held by Next but will not be accessible to you. All orders will be concluded in the English language. We may also contact you for market research purposes. You agree that we may use Personal information provided by you in order to conduct appropriate anti fraud checks.

We may combine your information with information we collect from other companies and use it to improve and personalise our services, content and advertising. This may also be done on a reciprocal basis. From time to time, we make portions of our mailing list available to carefully screened companies. If you do not want your name and mailing list made available or no longer choose to receive a Next catalogue or wish to alert us to duplicate mailings, please call toll-free or email us at information@nextdirect.com. Next is committed to respecting your privacy. To review our privacy policy, please visit nextdirect.com.

Home delivery

Delivery will be 5 - 6 working days


Delivery lead times will be confirmed at checkout. Our standard delivery charge for orders is SGD 7


We will continue to review this and get back to normal as soon as possible Thanks for your understanding and happy shopping!


Please allow extra days for delivery during holidays, UK national holidays, weekends and sale time. Collection may be required where duties are payable.

Free Delivery and other offer order codes remain the property of Next Directory, are non-transferable and may not be reproduced in any form or used in conjunction with any other offer.

Simply return any unused item within 28 days of receipt for a full refund of the price of the goods (provided it is in a new, unused condition). This approval period does not apply to certain jewellery, cosmetics, grooming, photographic, or food products, or Gift Vouchers. You can return your items via your chosen method using the returns label on the reverse of your delivery note. Postage must be paid by the sender and will not be refunded by Next.

You will be responsible for assuring that any products you order comply with state and federal government import regulations.

Our terms of sale to our customers in Singapore are DDP – Delivered Duty Paid. That is to say, the amount paid by you is fully inclusive of delivery to the specified delivery address and all duties, taxes and customs clearance fees.

If you do have a complaint please write to Next Customer Services, Gedding Road, Leicester, LE5 5DW, United Kingdom or call 911147396 or email International_Complaints@nextdirect.com. Next welcomes and learns from complaints. We aim to deal with complaints speedily and sympathetically. All complaints are logged, investigated and replied to. Financial Complaints – Where complaints related to the consumer credit offer are not resolved to the customer's satisfaction the customer may have the right to refer their complaint, in writing, to the Financial Ombudsman Service, for independent investigation. Details will be provided as appropriate.
In the unlikely event that we are unable to resolve a complaint with you directly, you have the right to refer the dispute to the EU’s Online Dispute Resolution Platform at https://ec.europa.eu/odr. If you decide to use this service, please use the following Next email address when completing the form ODR@next.co.uk.

If you are dissatisfied in any way with your order or have a query relating to home delivery, please click here to visit our Contact Us page.

The prices quoted are those ruling at the time of production. Due to circumstances beyond our control prices may have to be altered up or down, including any alterations to the rate of value added tax. If for this, or any other reason, an item is not acceptable, it may be returned providing it is sent back within 28 days and is in new, unused condition. Certain products cannot be returned. See section above, for details. All prices shown are cash prices in Singapore Dollars (SGD). We reserve the right to accept or reject orders, to refuse applications or with prior written notice to close an account. Prices of goods displayed in and ordered through the Directory may differ from prices in store. We will request payment for the full amount on confirmation of your order.

All orders for products are subject to availability. In the event of supply difficulties we reserve the right to substitute items of equal quality and value. You will be notified of such substitutes when you place your order.

Next designers take great care with the colours used in the collections. The limitations of colour reproduction and the individual colour settings of your screen may mean a slight variation. Every reasonable care has been taken to ensure that the descriptions are accurate. However, specifications may change.

We reserve the right to refuse to enter a contract with any individual or company.
The supplier of the goods featured is Next Directory, a trading name of Next Retail Limited. Next Retail Limited, registered in England and Wales 4521150, Registered Office Desford Road, Enderby, Leicester, LE19 4AT, UK. Authorised and Regulated by the Financial Conduct Authority for consumer credit activity in the UK. Vat Registration Number GB 1790765890.

  • Company Registered Number: 4521150
  • United Kingdom VAT Registration: GB 179 7658 90

Directors
• Lord Wolfson of Aspley Guise
• Amanda James
• Richard Papp
• Jane Shields

Company Secretary S.L. Anderson
Telephone calls to and from Next Directory may be recorded or monitored as part of our efforts to further improve service to our customers.

  • The offer is valid for orders over the minimum value stated in your communication.

  • The offer is valid until the expiry date shown on your communication.
    The offer can only be activated once the voucher PIN has been registered at nextdirect.com. A voucher PIN can only be registered once.
    The offer can only be used for purchases made online at nextdirect.com. It is not valid for telephone transactions. Redemption of the offer involves registering at nextdirect.com.
    The offer is only valid on introductory orders with nextdirect.com for new customers only. One voucher PIN per customer only.
    If the order is returned, the value of the offer is non refundable.
    The voucher PIN cannot be exchanged for cash. No change or refund will be given.
    Next cannot accept responsibility for the loss of your voucher PIN. It will not be replaced or its value refunded if this happens.
    Offer is open to residents of selected countries that are over 18 years old only.
    Next reserves the right to amend these terms and conditions and/or discontinue the offer at any time.
    Your statutory rights are not affected.

We are unable to accept credit cards that are due to expire within the next FIVE Days. Card details are checked and verified by a third party and goods are despatched once authorisation has been obtained.

The supplier of the goods featured is Next Directory, a trading name of Next Retail Limited. Next Retail Limited, registered in England and Wales 4521150, Registered Office Desford Road, Enderby, Leicester, LE19 4AT, UK. Authorised and Regulated by the Financial Conduct Authority for consumer credit activity in the UK. Vat Registration Number GB 1790765890. All contracts with Next and the contents of this site are displayed in English.

These Terms and Conditions will be governed by and interpreted in accordance with English Law. The parties hereby submit to the jurisdiction of the English Courts. All contracts will be concluded in the English language.


SGD 10 off SGD 65


  • Offer available to selected customers, criteria predefined by Next Retail Limited.

  • Your unique discount code (pin) will be provided to you via email.

  • The discount entitles you to SGD 10 off your order. The discount will only be valid on orders over SGD 65 after other discounts have been applied.

  • Enter the unique pin into the promo code box at checkout to redeem the discount.

  • Valid on order after other discounts have been applied.

  • You must be logged into your customer account to redeem the offer. The offer can only be used by the account holder.

  • The offer can only be used once per customer and will be valid until used.

  • The offer is for online purchases only.

  • The offer cannot be used on staff purchases, delivery charges, sale items or gift vouchers.

  • Promotion discount applied will be apportioned across all qualifying items.

  • If you have more than one unused promotion against your account please note only the one with the best cash saving will apply to your order. Your remaining discount will be applied to subsequent orders.

  • The discount cannot be exchanged for cash and no refund or change will be given.

  • Usual delivery times, methods and charges and returns policy apply.

  • The promoter reserves the right to amend these terms and conditions and/or discontinue the promotion at any time without liability.

  • The promoter is Next Retail Limited, Desford Road, Enderby, Leicester, LE19 4AT.

  • This promotion is governed by English law and disputes are subject to the exclusive jurisdiction of the English courts.


SGD 20 off SGD 80


  • Offer available to selected customers, criteria predefined by Next Retail Limited.

  • Your unique discount code (pin) will be provided to you via email.

  • The discount entitles you to SGD 20 off your order. The discount will only be valid on orders over SGD 80 after other discounts have been applied.

  • Enter the unique pin into the promo code box at checkout to redeem the discount.

  • Valid on order after other discounts have been applied.

  • You must be logged into your customer account to redeem the offer. The offer can only be used by the account holder.

  • The offer can only be used once per customer and will be valid until used.

  • The offer is for online purchases only.

  • The offer cannot be used on staff purchases, delivery charges, sale items or gift vouchers.

  • Promotion discount applied will be apportioned across all qualifying items.

  • If you have more than one unused promotion against your account please note only the one with the best cash saving will apply to your order. Your remaining discount will be applied to subsequent orders.

  • The discount cannot be exchanged for cash and no refund or change will be given.

  • Usual delivery times, methods and charges and returns policy apply.

  • The promoter reserves the right to amend these terms and conditions and/or discontinue the promotion at any time without liability.

  • The promoter is Next Retail Limited, Desford Road, Enderby, Leicester, LE19 4AT.

  • This promotion is governed by English law and disputes are subject to the exclusive jurisdiction of the English courts.

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